Amy
Amy
Nov 26

My app isn’t registering that I’ve a premium subscription

I got the app and paid for the yearly plan via the testers’ list link but my app keeps telling me I have no registered subscription. If I follow through with wanting to upgrade, I do get the message from the App Store saying I already have a subscription, and I even see the “welcome” message from Amy, but it doesn’t update the UI so I can’t use any UI features.
ClosedClosed

Nov 26, 2025

Confirmed (and sorry!)^ Quick question: did you redeem the offer before signing up for the app, or did you first sign up for the app and then redeem the offer? Also, when you redeemed the offer, did it make you do the purchase through the App Store?

Nov 26, 2025

I believe I first went through the app’s purchase flow, then registration + onboarding if I remember correctly

Nov 26, 2025

Push, I have the same issue here with the monthly subscription